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tech:pc_repair_checklist [2017/09/14 19:47] (current)
reb created
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 +**Introduction to PC Repair. [and hardware inside Royce'​s various computers over the years]. This article is a huge mess, it will be replaced some time. ** \\
 +.\\
 +* Royce'​s notes on basic easy PC repair processes. Mainly for Windows 10. Royce has repaired computers for 21 years, as of 2015. Back Up important files to a flash drive before doing anything. Google before you act. You WILL confuse your PC or files if you randomly click things. This article has a long way to go, it's very messy and old. But it will be updated.\\
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 +Basics to Sort, and MSI GE60 Specific [Old Article].\\
 +.\\
 +Windows 8.1 Specific Fixes for MSI GE60 Laptops, by Royce Barber. 2015. \\
 +* Set Windows UAC Security to max.\\
 +* Places I Keep PC Fix ideas: Manuals Folder, and Software>​PC Repair.\\
 +* Disable Bad Apps: TaskManager,​ Startup Tab. And, Download AutoRuns to ensure nothing dangerious is scheduled or runs when PC is turned on.\\
 +* Open Device Manager, look for driver problems. Find a non-installed device, go to it's properties and copy it's code. Search that on Google and Support.Microsoft.Com. \\
 +* Open Device Manager, ensure all USB Hubs have power-saving disabled. \\
 +* Ensure all Windows Updates are installed and rebooted. \\
 +* Use SFC to scan for broken sytem files. Open CommandPrompt as Admin, type SFC /Scannow\\
 +* Use Driver Verifier. Open CommandPrompt as Admin, type verifier.exe\\
 +* Boot to Windows Repair Screen (same as booting to a thumb drive).
 +
 +.\\
 +Optional Ussage of Verifier: Create standard settings, Next, select driver names from a list, next, sort by Provider, select all non-Microsoft drivers, Finish. Then reboot and try to make the issue happen. If system doesn'​t boot, boot into SafeMode and tell DriverVerifier to delete it's changes. \\
 +.\\
 +* Install an alternate LAN internet driver.\\
 +.\\
 +* Detect Hanging windows apps [and ShellExView is like Autoruns]: http://​www.nirsoft.net/​utils/​what_is_hang.html\\
 +.\\
 +* Antivirus: Run Housecall and Malwarebytes,​ and Avast! has a boot-virus-scan. \\
 +.\\
 +* Hardware: Scan C Drive for errors. \\
 +.\\
 +* Run Defrag for spinning hard drives, or Optimize for SSD's. (It's the same app). \\
 +.\\
 +* Rufus iso on USB Boot Utility. \\
 +.\\
 +* Ensure Physical Cables are Tight. \\
 +.\\
 +* Reboot. Cold Boot. \\
 +.\\
 +* Reformat Windows or the Registry as last option. \\
 +.\\
 +* Run in administrator command prompt [preferably from command prompt in windows repair screen]: Dism /Online /​Cleanup-Image /​RestoreHealth\\
 +.\\
 +Then run sfc /scannow again.\\
 +.\\
 +* Note, DISM /​ScanHealth,​ /​CheckHealth,​ and /​RestoreHealth arguments can only be used when servicing Windows8 or WindowsServer2012 images. Information on this script: https://​technet.microsoft.com/​en-us/​library/​hh824869.aspx\\
 +.\\
 +* Built in "​Driver Verifier"​. cant b launched via search. \\
 +.\\
 +get syntax commands: https://​msdn.microsoft.com/​en-us/​library/​windows/​hardware/​ff545448(v=vs.85).aspx\\
 +.\\
 +basically: Open a Command Prompt window (Run as administrator). Type verifier to open the Driver Verifier Manager, or type verifier /? to view command line options. \\
 +.\\
 +* Open "View Reliability History",​ look for reasons for bugs. \\
 +.\\
 +* Use a app like "​sandboxie.com"​ to run unknown apps. Related ideas are "​Spoon.net"​ virtual browser, or a paid streaming browser in "​AirGap Spikes Security"​.\\
 +.\\
 +.\\
 +.\\
 +.\\
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 +.\\
 +.\\
 +Repair Downloads;​\\
 +.\\
 +* Download "​Microsoft Emergency Response Tool Scan". Download "Take Ownership"​ script. Download AutoRuns and Ccleaner.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +Specific to MSI GE60 Laptops like mine;
 +
 +* Disable service "​Nvidia Streamer"​ because it causes some MSI laptops to crash. Info here:
 +
 +http://​answers.microsoft.com/​en-us/​windows/​forum/​windows8_1-system/​video-scheduler-internal-error-win-81/​84238690-09a8-41b2-9b11-111c0aee0561
 +
 +* Optionally install the "Wifi Radio Switch Driver"​ from your MSI folder. Info here:
 +
 +http://​forums.mydigitallife.info/​threads/​51831-How-to-fix-MSI-Ene-Technology-ACPI-ENE0110-Unknown-Device-Error
 +
 +Win 8.1 fixes. Blue screen crash during some updates and plugging in a display, with error; "video dxgkrnl fatal_error"​. basically, one gpu has hybrid power resume but the other gpu doesnt. u hav intel mobo chipset gpu + nvidia gpu. ms fixit worked on 2nd try, even after saying wrong os. Also I ran driver verifier to ensure all drivers are signed.
 +
 +* USB device errors: Open services.msc,​ Set service "​WUDFRd:​ Windows Driver Foundation"​ to Automatic startup instead of manual. Windows sometimes freezes on boot due to multiple USB devices being plugged in. I don't know if this fix helped me, but it didn't hurt.
 +
 +* Most of my issues are related to bad NVIDIA drivers.\\
 +.\\
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 +Repair and Cleaning Apps to Install (aka Third-Party)\\
 +.\\
 +* AutoRuns allows disabling startup items, drivers, scheduled events, services, codecs, and more.\\
 +.\\
 +* CCleaner allows cleaning junk files, and start-up items. \\
 +.\\
 +* Recuva recovers some deleted files.\\
 +.\\
 +* Speccy lists hardware in great detail. \\
 +.\\
 +* CoreTemp monitors system temperature and processor usage.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
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 +.\\
 +The Tools Tab inside MSConfig\\
 +.\\
 +Note: MSConfig Enables Safe-Boot, view services and start-up items, and the Tools tab has many redundant tools. Type: msconfig.exe \\
 +.\\
 +* Change UAC Settings: Simply set security level.\\
 +.\\
 +* Security and Maintenance:​ Diagnose issues. Error history. \\
 +.\\
 +* Windows Troubleshooting:​ Compatibility test. Diagnose issues. Run maintenance apps. Fix Windows Update. \\
 +.\\
 +* Computer Management: Huge app. Hard Drives, Tasks, Logs, Events, Storage Drives, Device Manager, and more.\\
 +.\\
 +* System Information:​ List of hardware devices, ports, system components. \\
 +.\\
 +* Event Viewer: View errors, system events, permission events, app events.\\
 +.\\
 +* Programs: Uninstall apps, updates, windows features.\\
 +.\\
 +* System Properties: Simple info about your PC.\\
 +.\\
 +* Internet Options: Internet Explorer options.\\
 +.\\
 +* Internet Protocol Configuration:​ Configure internet routing.\\
 +.\\
 +* Performance Monitor: Diagnostics info, settings. Add counters.\\
 +.\\
 +* Resource Monitor: See wasteful apps, priorities, search a app online.\\
 +.\\
 +* Task Manager: See what's running, what's using memory, and services.\\
 +.\\
 +* Command Prompt: Text commands. (May require to run as Admin).\\
 +.\\
 +* Registry Editor RegEdit: Toggle (turn on or off) specific app features.\\
 +.\\
 +* Remote Assistance: Use a PC at a distance.\\
 +.\\
 +* System Restore: Revert system settings.\\
 +.\\
 +More Built-In Features (Run Command Prompt as Administrator)\\
 +.\\
 +* System File Health Check, type: sfc /scannow\\
 +.\\
 +* Safe Mode: Runs Windows in minimum mode, with almost everything disabled. Remove stubborn software.\\
 +.\\
 +* Boot to your Windows disc for some tools.\\
 +.\\
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 +Misc Tips\\
 +.\\
 +* Run administration apps as Administrator. Especially Command Prompt. \\
 +.\\
 +* Google anything before disabling it. \\
 +.\\
 +* Prepair: Yearly make a system repair CD or Flash Drive of your working PC. \\
 +.\\
 +* Backup! All important files in TWO places, because a backup drive can die. Yet many people get lazy and lose files. Often a 128GB flash drive is used monthly, or a 2TB external hard drive can store huge video and music collections. \\
 +.\\
 +* Reinstalling Windows is often a cure-all, as fast as removing a tricky virus or error. \\
 +.\\
 +* Your Bios program has a boot-priority list. May help in booting to a DVD or Flash Drive. \\
 +.\\
 +* Drivers not designed for your Operating System, may cause freezing.\\
 +.\\
 +* Ensure at least 15% of the Windows drive is empty.\\
 +.\\
 +* Slow Laptops take a minimum of 2GB of RAM, 4GB Recomended. Fast laptops take a minimum of 6GB of RAM.\\
 +.\\
 +* 64bit Windows can't install on a 32bit processor. New PC's are 64bit.\\
 +.\\
 +.\\
 +.\\
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 +.\\
 +PC Speed-Up\\
 +.\\
 +* Hardware speed-ups are Solid State Drive "​SSD",​ and max out your memory.\\
 +.\\
 +* Run CCleaner. Run DeFragment (Or it's called Optimize, for SSD).\\
 +.\\
 +* System Janitor. \\
 +.\\
 +* Carefully delete start-up items and scheduled items in TaskManager and in AutoRuns. \\
 +.\\
 +* Delete all fonts. \\
 +.\\
 +* Turn off special effects. \\
 +.\\
 +* Turn off Sound effects. \\
 +.\\
 +* Unplug unnecessary devices.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +Other Useful Apps\\
 +.\\
 +* Ninite Website can auto-install a lot of free apps. \\
 +.\\
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 +.\\
 +.\\
 +.\\
 +Easy Virus Removal\\
 +.\\
 +* Daily, don't run more than one anti-virus at a time. \\
 +.\\
 +* Windows 8 and 10 have anti-virus built in. Running another anti-virus is not required. \\
 +.\\
 +* There are many free Anti-Viruses. AVG and Avast are popular. Microsoft has Security Essentials. If you like it, donate to it. \\
 +.\\
 +* Free online scans: \\
 +.\\
 +* Virus or malware apps: malwarebytes.org and "​Microsoft Malicious Software Removal Tool": http://​www.microsoft.com/​security/​pc-security/​malware-removal.aspx \\
 +.\\
 +* Avast is faster and more successful if you boot to a virus scan.\\
 +.\\
 +* Browsers: Reset Internet Explorer options. Remove all plug-ins or extensions. Uninstall toolbars. Do the same in other browsers, and delete user profiles. \\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +What to Back Up?\\
 +.\\
 +* Internet bookmarks, Tax Files, Music, Home Videos, Pictures, My Documents folder, Projects, Game Saves, list of software, website logins, contacts.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +General Troubleshooting Steps\\
 +.\\
 +* Often, a simple power down will fix it.\\
 +.\\
 +* Are all cables TIGHTLY connected, inside and outside?\\
 +.\\
 +* A cable came loose. \\
 +.\\
 +* RAM chip went bad. \\
 +.\\
 +* CD is in the drive. \\
 +.\\
 +* Bad DVD in the optical drive, or bad memory card attached to the PC. Detach everything unnecessary,​ see if issue is fixed, and if fixed, plug them back in one by one to see which one was the problem. \\
 +.\\
 +* Master Power Switch in back of PC is off.\\
 +.\\
 +* Restart the PC. \\
 +.\\
 +* Not enough ram. \\
 +.\\
 +* Out of hard drive space. \\
 +.\\
 +* Ensure all internal/​external cables are extra tight. \\
 +.\\
 +* Built incorrectly,​ cables placed wrong.\\
 +.\\
 +* Hardware to go bad: Hard Drive, RAM, Motherboard,​ CPU Cooler, Power Supply, Graphics Card, 3rd Party Cards, Optical Drives.\\
 +.\\
 +* In Safe Mode, run virus scans with multiple antivirus apps.\\
 +.\\
 +* Do all windows updates. Restart. Do more windows updates. Continue until there are no more updates. \\
 +.\\
 +* Reset the BIOS to default. Or disable booting from DVD. \\
 +.\\
 +* Examine the windows error log for critical errors. \\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +------------------------------------------------ ----------------------------------------------------- -------------------------------------------------\\
 +Misc to Sort\\
 +------------------------------------------------ ----------------------------------------------------- -------------------------------------------------\\
 +Common PC Repair Sites\\
 +.\\
 +* Microsoft Knowledge Base\\
 +* Many large forums\\
 +* Tech areas of How-To Sites.\\
 +* Search Google for good advice.\\
 +* Search YouTube for PC Repair.\\
 +* If Linux, use Ubuntu Community Websites.\\
 +* Ask a question in the TWIT.TV chat.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +Software Solutions \\
 +.\\
 +1. Turn off PC, unplug it for 10 seconds. Turn on.\\
 +.\\
 +2. Reset the bios to default settings.\\
 +.\\
 +* Ensure all Windows Updates are applied.\\
 +.\\
 +* Ensure all drivers are installed in Device Manager. \\
 +.\\
 +* View a Graphical Error Chart: Click Start, type system repair, select View Reliability History. Or click start, type View Reliability History. \\
 +.\\
 +* sfc /scannow to check windows files integrity. MsConfig to check startup apps. Services.MSC to check services. \\
 +.\\
 +* Boot-Scan with avg free or avast free. \\
 +.\\
 +* Bios has "boot from optical disk" disabled. \\
 +.\\
 +* Spybot - Search & Destroy. \\
 +.\\
 +* Memory Scan (May take hours to do several passes).\\
 +.\\
 +* System restore. \\
 +.\\
 +* If WindowsXP, skip virus removal and ask to upgrade to Windows8 instead. Let them register it within 30 days.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +Speed Solutions\\
 +.\\
 +* Remove unwanted apps from Startup Folder.\\
 +.\\
 +* For extra speed, delete unused fonts. \\
 +.\\
 +* CCleaner is Free, deletes junk files and scans registry. \\
 +.\\
 +* Turn off system sounds/​effects.\\
 +.\\
 +* Safely remove any USB external hard drives.\\
 +.\\
 +* Remove any faulty Multi-Memory Card Readers (most of them suck).\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +.\\
 +Piriform'​s Free Products, to be listed. Other software such as Microsoft Autoruns.
 +
  
tech/pc_repair_checklist.txt · Last modified: 2017/09/14 19:47 by reb